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Tornado GT, Tornado RT and Tornado AIR Crutch Tips carry a Money Back Satisfaction Guarantee. Our Guarantee If your Tornado or Performance Crutch Tips fail or you are not satisfied with your purchase for any reason within the first 6 months, we will offer you a replacement or a full refund of your purchase price. Simply email crutchguys@comcast.net for instructions. Defects in materials or workmanship must also be reported within the first 6 months of purchase. A tip that shows wear after an extended period of use is not a defect, it is a tired crutch tip that is ready for replacement. Inspect Your Crutch Tips Every 2 Weeks We recommend inspecting your crutch tips every two weeks for any signs of abnormal wear, peeling, or a bald surface. Worn tips can be dangerous and should be replaced before they become a safety hazard, not after. With regular use, crutch tips typically last around one year. Every user is different and results may vary, but do not wait until your tips are worn down to replace them. Think of it like tires on a vehicle, replace them when they are low, not when they are bald. |
